Privacy Policy
Create Media Studio Pte. Ltd.
UEN: 202328834E
Last updated: 01 December 2025
1. Introduction
Create Media Studio Pte. Ltd. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
This Privacy Policy follows the Personal Data Protection Act of Singapore (PDPA) and applies to all visitors, clients, and users of our website.
2. Information We Collect
We may collect the following types of personal data when you interact with our website or engage our services:
- Name
- Email address
- Phone number
- Company name
- Project details provided by you
- Booking or enquiry information
- Browser information and device type
- IP address and general location from analytics tools
- Any information you voluntarily submit through forms or communication channels
3. How We Collect Data
We collect personal data through:
- Contact forms
- Email enquiries
- WhatsApp messages
- Phone calls
- Studio booking forms
- Google Analytics and cookies
4. How We Use Your Data
The information we collect may be used for the following purposes:
- Responding to your enquiries
- Processing bookings and service requests
- Communicating project details
- Improving our website and services
- Sending updates or notifications related to your project
- Marketing communications if you have given consent
5. Use of Cookies
Our website uses cookies to improve user experience and website performance. Cookies allow us to understand how visitors use our site, personalise content, and improve navigation.
You may disable cookies in your browser settings. However, some features may not function properly if cookies are disabled.
6. Use of Google Analytics
We use Google Analytics to analyse website traffic and visitor behaviour. Google Analytics may collect information such as:
- Pages visited
- Time spent on each page
- Referring websites
- Browser type
- Device type
- General geographic region
Google Analytics operates using cookies. All data is aggregated and does not personally identify individuals. You can opt out using the Google Analytics Opt Out Browser Add On.
7. Disclosure of Your Information
We do not sell or trade your personal data. We may disclose data only when necessary for the following:
- To complete a service or project you have requested
- To trusted third party service providers such as cloud storage or email platforms
- To comply with legal requirements or government authorities
- To protect the rights, safety, or security of the Company
8. Data Protection and Security
Your personal data is stored securely. We take reasonable measures to protect information from loss, misuse, or unauthorised access. However, no online transmission is completely secure, and we cannot guarantee absolute protection.
9. Data Retention
We retain personal data only as long as needed for business purposes or as required by Singapore law. When data is no longer needed, it will be securely deleted.
10. Access, Correction, and Withdrawal of Consent
You may contact us to:
- Request access to your personal data
- Request corrections to inaccurate information
- Withdraw your consent for data collection or usage
To submit these requests, email us at hello@createmediastudio.com.sg.
11. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of external sites.
12. Children’s Privacy
Our website and services are not directed at children below 16 years of age. We do not knowingly collect data from minors without consent from a parent or guardian.
13. Marketing Communications
We may send marketing messages only if you have consented. You can unsubscribe at any time by contacting us or using the unsubscribe option where available.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our website indicates acceptance of the updated policy.
15. Contact Information
If you have questions regarding this Privacy Policy, you may contact:
Create Media Studio Pte. Ltd.
Email: hello@createmediastudio.com.sg
Phone: +65 8840 4650
Website: https://createmediastudio.com.sg